Contact

Customer Support

Questions about an order, product, delivery, or return? Our team is ready to help.

Email: support@tryshoppy.com
U.S. phone: +1 (904) 921-1612
Response time: Usually within 1–2 business days

Please include your order number when contacting us. Never send your account password or complete payment-card information.

Shipping information

We offer free standard shipping within the United States. Orders are normally processed within 1–3 business days, followed by an estimated 5–10 business days for delivery.

Read our complete Shipping Policy

Returns

Eligible return requests may be made within 30 days after delivery. Contact us before sending an item back so we can provide authorization and the correct return instructions.

Official Tryshoppy communication

Our official website is www.tryshoppy.com, and our official customer-support email is support@tryshoppy.com. We never request gift-card, cryptocurrency, wire-transfer, or off-site payments.